18 años ayudando a las empresas
a elegir el mejor software
YourMembership
¿Qué es YourMembership?
YourMembership faculta a asociaciones, entidades sin ánimo de lucro y otras organizaciones basadas en miembros para brindar más valor a sus miembros, a la vez que agiliza los procesos administrativos. Creado para organizaciones de pequeñas a medianas, el software de gestión de membresía basado en la nube es una solución integral que incluye: gestión de la base de miembros, gestión de eventos, comercio electrónico, pagos, marketing por correo electrónico, comunidad online, paneles avanzados y mucho más.
¿Quién usa YourMembership?
YourMembership atiende a organizaciones y asociaciones de pequeñas a medianas basadas en miembros.
¿Tienes dudas sobre YourMembership?
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YourMembership
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Opiniones de YourMembership
Alternativas consideradas previamente:
Great value for your money. Always improving, with no need to upgrade.
Comentarios: YM delivered a stable, reliable platform to 15 of our associations and allowed us to shift investment to other proprieties without losing features.
Puntos a favor:
Community Brands continues to invest in the YM platform, and as a SaaS product, upgrades are delivered on a regular basis without the need for continuous testing by the user base.
Puntos en contra:
Occasionally, your product enhancement request can be lost among the hundreds of other customers using the product. It is best to team up with other customers to upvote your recommendations.
Alternativas consideradas previamente:
Best All-Encompassing Member Solution for Organizations Without an IT Department?
Comentarios:
YM has allowed us to:
a) unify all our different country operations on to a single software base;
b) replace a range of on-premises systems with a single cloud solution; and
c) meet the modern expectations of our members and customers without having to have an IT Department.
Puntos a favor:
We selected YM because it covers all the bases needed by a non-profit member organization (website, member management, donation management, groups, events and online store) in one comprehensive package. More than that - and this is the clincher - it is designed for organizations with little or no internal IT capability. You don't need a server, special equipment, or even to know programming in order to deploy and configure the solution. It is a true cloud solution, with everyone always on the same latest version - so support is excellent and enhancements always ongoing.
Puntos en contra:
When you buy a system like YM you need to be aware that: a) you won't be getting 'best in class' in each specific area of functionality (i.e. there are better web stores than the one in YM, better event management solutions than the one in YM, etc.) - but I don't think you will find a better solution across all areas; and b) this is not custom software, YM aren't going to change the software just to suit your business (rather you need to bend your business to suit the software) - having said that, YM is incredibly configurable (including the entire look and feel of the web front-end) so this isn't at all a major issue.
Respuesta de Community Brands
hace 3 años
Tim, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing all aspects of your association with YM.
Very outdated in user experience and features offered
Comentarios: Bad. Using it for the last 3 years but wanting to find a better solution for our members managment.
Puntos a favor:
Probably the export / import functions and website integration that we use most. The rest is less impactful to our business.
Puntos en contra:
It is simply too outdated for us to use effectively. Interface is too simple and not attractive, files uploading too cumbersome and website management too. The members corner is too old for any of our members to even consider logging in anymore. It does not integrate with tools we use most.
Alternativas consideradas previamente:
Switching to YM Was a Leap In Improving our Backend Admin and Supporting Our Members
Comentarios: It has been excellent. First, we spent about 3 months meeting weekly with a YM rep ([SENSITIVE CONTENT]) to learn the system and to format our website main page. She was great to work with, very patient with us, and answered all of our questions to ensure we had a successful launch. The options and products that YM offers actually helped us to move away from some of the outsourcing that we previously had to do for some of these processes. This also helped to reduce cycle time for processes and allow our admin to spend more time on other tasks vs spending large amounts of time of fixing issues. The support system is good. It is easy to search for a topic when you can not remember how to do something are trying to do something for the first time. The write-ups or videos they have are good or you can always call and talk to someone! Most importantly, our members are way more pleased with their experience when navigating through the website for information or events than they were with our old website with our previous vendor.
Puntos a favor:
Transitioning to the YM was a lot of work but easier than I thought. A lot of work from our end in learning YM but our members found the transition to be easy and they appreciated the ease of use when logging in or when navigating the website. Easy to set up custom pages for events and for general information for our website. We can easily do more things ourselves because of the ease and flexibility of the software such as: event pages, member information, calendar of events, marketing emails, various member levels/categories, customizing certain aspects of the website, and making changes in all of these areas.
Puntos en contra:
Some aspects of the website are not flexible to change but it is not anything that is a show stopper. Ex: There is a place on the website that allows for a scrolling list of new members. But it will only list the names by first initial and last name. We wanted to list the name by first name and last name. Not a big deal but it would be a nice option to have.
Respuesta de Community Brands
hace 4 años
Andy, thank you so much for the review! We are so happy to hear that switching to YM has helped your staff to spend their time where it matters (on your members and organization!) and not on frustrating and time-consuming issues. We are so glad that your new website has helped to improve your members' experience with your organization.
Alternativas consideradas previamente:
Great Software!
Comentarios: The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!
Puntos a favor:
There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.
Puntos en contra:
*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members *Better way to match non member with member when the non member uses the organization name of a company that is a member *Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types *The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email. *Would like to hide profile fields that we don't use from administrator view
