RetailEdge
¿Qué es RetailEdge?
Software de POS (punto de venta, por sus siglas en inglés) asequible y potente; software integrado de punto de venta y gestión de inventario para negocios minoristas. Funciona para empresas de una o varias ubicaciones. Boutiques de moda masculina y femenina, tiendas de regalos, comercios minoristas especializados y otros negocios con necesidades diversas de inventario.
¿Quién usa RetailEdge?
Pequeños y medianos comercios minoristas y empresas que tienen necesidades de punto de venta y gestión de inventario.
¿Tienes dudas sobre RetailEdge?
Compara con una alternativa popular
RetailEdge
Otras alternativas interesantes a RetailEdge
Opiniones de RetailEdge
Eric
We have been using RE since 2007 and have been very happy overall.
Comentarios: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
Puntos a favor:
The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
Puntos en contra:
I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
Kaitlyn
Alternativas consideradas:
Retail Edge is great for my business!
Comentarios: [SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!
Puntos a favor:
Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!
Puntos en contra:
I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!
Cindy
Local POS service that rocks!!!!!!
Comentarios: Being able to keep our data on site is reassuring for us. Making daily backups and taking the information off site in case of fire has increased our security level.
Puntos a favor:
The sales process is easy to do. The screens are simply set out so that you can find what you need when the sale is occurring. The inventory entry process is easy to follow but gets so much easier with increased use of the program. There are options to customize things so that you are "fitting" your business to a software program. Customer service was awesome and helped us quickly troubleshoot some hardware issues that made daily operations cumbersome.
Puntos en contra:
The prompt for the description field after you fill in the stock number is a little annoying. We just manage it by completing the description field first and then scanning the UPC in the stock number field. I wish the inventory stock number field would auto assign the next number.
Respuesta de High Meadow Business Solutions
hace 4 semanas
Hi Cindy, Thanks for the kind review!! I will submit your suggestion about auto-assigning stock numbers into development.
Jonathon
retail edge!
Comentarios: using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.
Puntos a favor:
nothing at all , this is a waist of TIME and money.
Puntos en contra:
I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!
Respuesta de High Meadow Business Solutions
el año pasado
Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at sales@retailedge.com or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge
Psychi
Alternativas consideradas:
Perfect for businesses big or small
Comentarios: Super easy to use and worth every cent.
Puntos a favor:
Retail Edge is easy to use and support in on the system in the Help tab.A help tab that actually answers your questions and videos to make it easy to understand.
Puntos en contra:
I have no complaints, Retail Edge works perfect in all areas of the business.InventorySales ReportsPOSSo many options for sales.
