--- description: ¿Qué piensan los usuarios de Bonterra ETO? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bonterra ETO. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra ETO - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de casos a pacientes](/directory/30590/patient-case-management/software) > [Bonterra ETO](/software/77278/bonterra-eto) # Bonterra ETO Canonical: https://www.capterra.es/software/77278/bonterra-eto Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/77278/bonterra-eto?page=2) > ETO es una herramienta integral de gestión de resultados y casos para grandes organizaciones sin ánimo de lucro, agencias gubernamentales y colaboraciones comunitarias. > > Veredicto: 15 usuarios lo han valorado con **3.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **3.2/5** | 15 Opiniones | | Facilidad de uso | 3.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.5/5 | Basado en las opiniones generales | | Funcionalidades | 3.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bonterra - **Ubicación**: Washington, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Creación de informes y estadísticas - Expediente del historial clínico - Facturación - Gestión de casos - Gestión de donantes - Gestión de la recaudación de fondos - Planificación del tratamiento ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de casos a pacientes](https://www.capterra.es/directory/30590/patient-case-management/software) ## Categorías relacionadas - [Software de gestión de casos a pacientes](https://www.capterra.es/directory/30590/patient-case-management/software) - [Software para servicios humanitarios](https://www.capterra.es/directory/30660/human-services/software) - [Software para fundaciones sin ánimo de lucro y ONG](https://www.capterra.es/directory/30805/nonprofit/software) ## Alternativas 1. [LEAP](https://www.capterra.es/software/147413/leap) — 4.2/5 (529 reviews) 2. [Clio](https://www.capterra.es/software/105428/clio) — 4.7/5 (1691 reviews) 3. [Bonterra Apricot](https://www.capterra.es/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 4. [8am MyCase](https://www.capterra.es/software/115613/mycase) — 4.6/5 (784 reviews) 5. [Smokeball](https://www.capterra.es/software/133656/smokeball) — 4.8/5 (356 reviews) ## Opiniones ### "Extremely Powerful and Scalable Product and Reporting" — 5.0/5 > **John** | *11 de enero de 2018* > > **Puntos a favor**: Highly configurable. Can be implemented for any human services organization. Lots of configuration options. Reporting is as good as it gets. The built-in Business Objects Web Intelligence platform is as advanced of a reporting engine as you can get. Powerful add-on products. > > **Desventajas**: ETO is not for small organizations, nor organizations that lack the capacity to administer and report. It's an advanced tool that needs a competent administrator and report writer. ----- ### "Will Suit Your Needs Once Learned Properly\!" — 5.0/5 > **Julianna** | *24 de noviembre de 2019* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: ETO had everything that our business needed to succeed. All sorts of documents can be made available here. This includes time sheets, tax information, beneficiary documents, company info, and access to company benefits both internal and external. > > **Desventajas**: ETO software was very easy to use, although it was oftentimes tricky to navigate. Finding certain places such as the time sheets or benefit information would be tucked in odd tabs. Thankfully it was easy to save frequently used options to a "Favorites" tab. > > ETO has streamlined how and where documents are stored. This was the biggest challenge we faced as a company. With many documents such as releases, and informed consents, having these types of documents in one concise area was incredibly valuable. ----- ### "Poor support and very slow development. Not even browser neutral." — 2.0/5 > **Usuario verificado** | *10 de julio de 2018* | Servicios individuales y familiares | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Reporting is powerful. Home pages are customizable. User setup is granular and fairly straightforward. > > **Desventajas**: Addons are being developed, but the core functionality hasn't been updated in a long time. The interface is extremely clunky, and Internet Explorer is required - it's not browser neutral. Leadership has turned over a couple of times and they seem to have a lack of focus. 6 years ago they were the best software out there. Now, competitors have passed them up in features and functionality. ----- ### "work well for me." — 5.0/5 > **Laverne** | *14 de octubre de 2024* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: the Simplicity of questions to answer to capture the accent of families. > > **Desventajas**: some questions were redundant, need more questions on youth an children. they are part of household. leave family with chooses and referrals or resources. > > never had a system glich work for me my experience has been great the space provided to write notes, you can go back if there are errors great you can draft if need to great. ----- ### "I was a database administrator for a non-profit which used this compan" — 5.0/5 > **Usuario verificado** | *9 de febrero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The customization of this software made it able to meet diverse needs. We were able to set up effective workflows to meet our agency's diverse needs from case notes and client progress management, homeless management information system requirements, academic/classroom areas, student behavior and progress management, and even medical services and health progress tracking. The company also provides their own tech support for admins and users, making it a one-stop shop for database needs. The best feature by far is the built-in reporting platform of Web Intelligence's Business objects. > > **Desventajas**: Customization can lead to strain on the agency database admin staff; it's a high-capacity product, and if the customer does not have the staffing and administration to manage it, things won't be successful. > > Through their in-house training, I was able to learn a whole new skill-set involving business objects reporting. The agency I worked for was able to implement fully automatic dashboard reporting across the board. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/77278/bonterra-eto?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/77278/bonterra-eto) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados