Verizon Reveal

Verizon Reveal

3.5 / 5 102 reseñas

¿Quién utiliza este software?

Small to mid-sized businesses with vehicle fleet sizes over 4 vehicles. HVAC, Landscaping, Electricians, Trucking, Pest Control, etc.


Valoración media

102 reseñas
  • 3.5 / 5
    En general
  • 3.5 / 5
    Facilidad de uso
  • 3 / 5
    Atención al cliente
  • 3 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    En la nube, SaaS, web
  • Formación
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Verizon Connect
  • https://www.verizonconnect.com
  • Fundada en 2003

Información sobre este software

Verizon Connect understands the challenges trucking companies face - from staying compliant with industry mandates to keeping costs low, improving navigation and driving safely. With our around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Verizon Connects fleet management software can help you uncover hidden costs while revealing the potential for greater efficiency through improved dispatch and routing.


Funciones de Verizon Reveal

  • Billing & Invoicing
  • Contract Management
  • Control de inventario
  • Customer Database
  • Gestión de centros de atención telefónica
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Barcoding / RFID
  • Gestión de inventario
  • Import / Export Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • Billing & Invoicing
  • Fuel Card Reconciliation
  • Fuel Cards
  • Fuel Cost Management
  • IFTA Reporting
  • Industry Pricing
  • Personnel Management
  • Third Party Interface
  • Variables Monitoring
  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Gestión de inventario
  • Inspection Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • 3PL
  • Barcoding / RFID
  • CRM
  • Container Tracking
  • Cross Docking
  • Gestión de inventario
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Cost Tracking
  • Fuel Tracking
  • Gestión de inventario de piezas
  • Maintenance History
  • Maintenance Scheduling
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Claims Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • Gestión de clientes
  • International Moves
  • Interstate Moves
  • Job Management
  • LTL / Shared Truckload
  • Lead Management
  • Local Moves
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management
  • Compliance Management
  • Equipment Management
  • Gestión de inventario
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Fleet Management
  • Fuel Management
  • Lot Management
  • Maintenance Management
  • Routing
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking
  • Billing & Invoicing
  • Carrier Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Gestión de clientes
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management

Últimas reseñas disponibles sobre Verizon Reveal

Traducción realizada automáticamente. Mostrar la reseña original

Basically, a very good product. I highly recommend that you consider it for your fleet management.

4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Puntos a favor: Allows me to spend less time on fleet management and more time on other duties. Allows for driver accountability. Before we used manual logs to write in mileage. There were many gaps. Vehicles would be driven 100s of miles with no documentation of where they had been. We were also able to identify dangerous driving habits (90+ mph with a vehicle load of students!). We use it to provide dynamic routing to pickup students that have had their off-site schedule change. Finally, I have a good handle on maintenance and vehicles are serviced on time, because I can plan ahead. We even use it to track car washings. Training is great, customer service has always help me out in that regard.

Puntos en contra: There is no way to easily display current mileage. You must go into the edit vehicle function to display current mileage. There is no way to display the mileage of the vehicle during a trip. It will display the mileage traveled during the trip but not the actual vehicle odometer reading. Not a huge deal, but there are times where it might be useful (forgot to write down mileage of service that I performed in-house). Calculated mileage will drift over time, sometimes by a few hundred miles, so you should be adjusting about once a month by comparing actual vehicle mileage with program calculated. Add a driver as user is challenging if driver is not defined as a user first. Customer service is usual great, but it took me almost a month to get additional fobs last time.

Traducción realizada automáticamente. Mostrar la reseña original

The technology and product work reasonably well. The information is an asset to managing the fleet

3/5
En general
2 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
2 / 5
Relación calidad-precio

Puntos a favor: The software is relatively intuitive....which is good because the customer support is the worst I have EVER experienced with any product! If you enjoy figuring things out on your own, you will really love this product. You can make it work for you with a little experimentation and some extra time invested.

Puntos en contra: The customer support is non existent. They have a lot of nice people answering the phone that are very sorry for your troubles...."someone" will get back to you within 24 hours. Unfortunately when they get back to you they are unable to assist you so they will elevate your issue to the tier 2 rep. The tier 2 rep will then get back with you in 24 hours. The tier 2 rep will likely be unable to help you...but they are also very nice, courteous folks who are sincerely sorry for your issue. The tier 2 rep will elevate it to a high priority and you will be contacted within 24 hours. The high priority rep will email you and ask if you have completed the proper documentation and send the forms to you....these will be the same forms you received and completed prior to this whole cycle beginning. Save the original forms so you can just resend it. It will save you time. I am sure by now you get the point...I have waited well over 6 weeks to get a device installed in a vehicle for fleet expansion. This has happened on more than one occasion. At present I am looking for another vendor who has equivalent technology with a matching suite of genuine customer service. My advice would be that you continue to look elsewhere and see what you can find before you are trapped in a 24 hour service cycle!