Global Shop Solutions

Global Shop Solutions

Puntos a favor:

This product comes out of the box with all the modules and many custom programs that can be downloaded. Other ERP's have a base package and addons must be purchased ( which adds up quick)

Puntos en contra:

I don't know if I could pick a specific function of Global Shop I don't like. Most issues are due to a lack of training. The team is very helpful and knowledgeable to help when you reach out to them.

Global Shop - Complete ERP system

Comentarios: It works. There are some large learning curves for certain parts, though. It is a very configurable, competent ERP. Some parts are very mature and just flow. Others can use some polishing.

Puntos a favor:

There is always a way to get something done. If you have questions. support is a call or email away.

Puntos en contra:

Can be a bit clunky and heavy. I understand that they want to be everything to everyone, but there is a lot of stuff in the way sometimes.

An ERP solution that seems like it is stuck in the past.

Comentarios: Overall, while Global Shop Solutions provides a comprehensive set of features for managing manufacturing operations, there are some significant drawbacks to consider. The steep learning curve and poor user interface can make it difficult to use efficiently, and the software can be expensive for small and medium-sized businesses. Additionally, the limited integrations and support can be problematic for businesses that rely on multiple tools or require quick issue resolution.

Puntos a favor:

Comprehensive features: Global Shop Solutions provides a wide range of features for managing manufacturing operations, including inventory management, production scheduling, and job costing.Customizable: Global Shop Solutions is somewhat customizable, allowing you to tailor the software to fit your specific needs and processes.

Puntos en contra:

Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets.Complexity: The software can be complex and may require significant time and resources to fully implement and integrate into a business's operations.Limited integrations: Global Shop Solutions may not integrate well with other software or platforms, which can be problematic for businesses that rely on multiple tools.

Excellent experience over the past 10 years

Comentarios: GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.

Puntos a favor:

We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical.

Puntos en contra:

Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed.

Operations Manager

Comentarios: We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations.

Puntos a favor:

1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us. 2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering. 3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.

Puntos en contra:

1. The shop side has been fantastic. The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks. Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier. 2. Updates (we've been updating yearly). We are committed to staying up to date with the software. So far I've done three updates. Two were seamless and one took a bit more work.