Brainshark

Brainshark, the easiest way to coach and train your teams

Comentarios: Brainshark is used in my company mainly to coach and train our teams effectively and in an efficient manner in different topics and policies. It has proven to be a very user friendly tool which has boosted the knowledge and capabilities inside our organization.

Puntos a favor:

What I like the most about brainshark is that it is a versatile and very easy to use tool. You can create your presentations and upload them into the site, customize the audio, etc. I really like the fact that you can measure the learning because of the quizes you can include into the webinars.

Puntos en contra:

The mobile app is currently only supports IOS devices.

High-quality capabilities that effectively help develop the strength of sales teams.

Comentarios: Brainshark has added a lot to our sales and promotion teams, as trainings are carried out through a clear professional sequence, and evaluations have been helped so that they are based on real data.

Puntos a favor:

It is great to use Brainshark's intuitive interface, as it is easy to use smoothly, and allows us, through simple procedures, to easily access what we need, as well as to issue various graphs and extract reports that represent an actual evaluation of our performance during various exercises, and thus we can make sure that we acquire ideas directions, as well as finding out where the deficiencies need improvement. Our merchandising and sales teams already benefit from advanced Brainshark training, as it allows team leaders to plan sequential courses to suit the needs of their team members.

Puntos en contra:

Brainshark does not include any defects that may make it difficult to use it efficiently, as all the tools are easy to use, and accessing what we need through the dashboard does not require much training.

Difficult to use in updated software

Puntos a favor:

I like that you can choose what input for audio that you would like. After uploading your presentation you can choose to record directly from the site or use call in number to record your audio.

Puntos en contra:

I don't like that the web based version of the software is flash based. This requires browsers that support flash. We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics.

Integrating Process and Product Training to CRM

Comentarios: Large process and product trainings can be an ineffective and inefficient use of time considering schedules and makeup sessions for a large sales organization.Brainshark allows us to get trainings out effectively on a large scale and across departments and sites that allows users to complete at a time that works best for their workflow and allows managers to hold reports accountable for completion.

Puntos a favor:

Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time in conference rooms and away from our desks, phones and computers by integrating into our CRM. We can use data to bring real time product trainings to our sales force as necessary depending on client, product or focus.

Puntos en contra:

The course catalog and transcripts tab in Salesforce can be clunky and unintuitive. Curriculum and transcript tabs are difficult to organize.

The ABC's of Capturing Customers with Brainshark

Comentarios: Replicating event session replays to our users, and broadcasting exec-level presentations to the selling community (and users too). It gives great analytics for what content is being consumed, and the viewing details inside the content, and give guidance as to what's important and what is compelling.

Puntos a favor:

Cloud-based, the login-and-go functionality is what I use the most. Being able to edit a slide and/or the narration without disrupting the entire presentation, and have those updates flow into the existing URL. (ie: no file manipulations needed!). Viewing statistics are very good.

Puntos en contra:

The authoring tools are outdated and take a long time to really polish and setup animation timings, video syncs, etc. (although still better than other methods, this can still be significantly enhanced). The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player. They did recently improve the resolution quality of the slides in the HTML5 player, and they have plans to improve all of these areas, hopefully by Q1-Q2 2018.