Salon Tracker

Outstanding

Comentarios: Its secure, its safe.
You have full control of what staff do in the salon, reduces theft.

Puntos a favor:

The software is very simple and easy to usw, support available when requiered

Puntos en contra:

Theres nothing that i dislike about the software.

Amazing Team

Comentarios: I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry

Puntos a favor:

Salon Tracker is a very easy to use system.

Puntos en contra:

We use petty cash sometimes, there is no petty cash button, basic cash up

very good

Comentarios: the clients like the text message reminder when it is correct that is

Puntos a favor:

I find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier

Puntos en contra:

we have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.

Easy software to use, excellent customer service

Puntos a favor:

Easy to navigate around the system for both staff and management. Text reminders are brilliant for clients and have reduced no shoes!

Puntos en contra:

You need to put in all you services individually and then can't delete old services or if prices change you also then need to add them again unless I'm doing things incorrect?

Easy, Efficient, Reliable.

Puntos a favor:

Everything is one place. Options of adding Nails, and treatments. I like that I can incorporate the TMAX and track minutes via the software.

Puntos en contra:

It freezes often and is quite slow to start. When on the staff account using the TMAX system, it doesnt give me (the administrator) the option to remove the 'unconfirm' button for customers using the sunbeds. I would like this to avoid staff using minutes and deleting then.