OrangeDAM

While the batch editing feature of metadata on OrangeDAM could be more robust to work on multiple file types at once and the search filter could advance with parameters for more functions of design type attributes.

The only thing I was unhappy with was the time it took them to create our DAM system, but after the time it took to get it up and going, I can proudly say it was worth the wait for the setup.

The only two things I find as a fault of the platform are when the use case sits slightly outside of its scope and future-proofing. We use the platform for both consumer and professional cases and while this is well suited to professional users, the need for every customer to have a login can be limiting for a consumer user who just wants to come on and purchase one print and will probably not be back again. I realise this use case is not the majority for this type of platform so it shouldn't detract from the overall score but one thing that I still find a little frustrating is the inability to have good quality use on mobile platforms. This might be once again a consumer use case type issue but not being able to simply adapt the site to be mobile and tablet friendly is a little bit of a pain and while it is coming along in most recent releases it is still very far away from where I would expect it to be in 2022. Coming from an e-commerce background and being able to edit sites with CSS to achieve a solid responsive design was what I was expecting when starting work on this platform but it needs to be said that the ability to edit templates outside of specific fixed templates is actually near impossible

As someone who missed the implementation process, and is trying to reconfigure a DAM without the benefit of 24/7 support, the documentation is not always 100%, and does leave me with some questions sometimes.

Cortex is a very granular and robust product. I know that I'm missing out on features, but as the only power user, I simply do not have enough time to delve into all of them.