Shopify

Por Shopify

4.5 / 5 2197 reseñas
Shopify

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¿Quién utiliza este software?

Empresas de tamaño pequeño a mediano con planes estándar y empresas Enterprise con Shopify Plus.

Valoración media

2197 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 4.5 / 5
  • Funciones 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Precio de partida $14/mes
  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Shopify
  • http://www.shopify.com
  • Fundada en 2006

Sobre Shopify

Shopify es una plataforma de comercio que permite a cualquier persona vender fácilmente en línea, en un lugar de venta minorista y en cualquier otro lugar. Shopify ofrece una tienda en línea profesional, una solución de pago para aceptar tarjetas de crédito y la aplicación Shopify POS para impulsar las ventas al por menor.

Shopify impulsa actualmente a más de 160 000 comercios minoristas en 100 países diferentes, que incluyen: Tesla Motors, Gatorade, Forbes, Amnistía Internacional, Enciclopedia Británica, la revista Maxim, CrossFit, Black Milk Clothing y Herschel Sup.

Funciones de Shopify

  • Configurador de productos
  • Control de inventario
  • Gestión de catálogos
  • Gestión de descuentos y de cupones
  • Gestión de envíos
  • Gestión de impuestos
  • Gestión de ingresos
  • Gestión de reembolsos
  • Procesamiento de tarjetas de crédito
  • Relanzar cestas abandonadas
  • Valoraciones y reseñas de productos
  • Acceso móvil
  • CRM
  • Equipamiento
  • Gestión de SEO
  • Gestión de canales
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de promociones
  • Gestión de varias tiendas
  • Marketing por correo electrónico
  • Modelos
  • Reviews Management
  • Seguridad de datos
  • Carro de compra
  • Comercio móvil
  • Configurador de productos
  • Cuentas de clientes
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Marketing por correo electrónico
  • Programa de fidelización

Las reseñas más útiles de Shopify

OK but MUCH room for improvement

Traducir con Google Revisado el 8/2/2019
Judah P.
Senior Account Executive - Commercial Print
Comercio minorista, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
1 / 5
Asistencia técnica
3 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: 2014 = great
2018 = terrible
I would encourage rep. to contact me.

Puntos a favor: When I first signed up for Shopify 4-5 years ago I thought it was the best thing to happen to ecommerce. Gurus were knowledgeable and accessible (via phone!), the product worked beautifully and it met my needs. Now that my business has grown and I'm finding that Shopify is not set up to handle a business of high growth. Shopify has grown so fast that the average conversation with a Guru has dropped from outstanding to barely acceptable. Most of the time, the I know more than the Gurus. Follow up from the gurus is also terrible. You can still reach them by phone but if you need to speak to someome in the company with more experience, you can only access them via email and they take FOREVER to get to you. So you can forget about getting any help from someone with real knowledge of the product. The native functionality is also only good for very basic businesses. For example, if you need to ship a single item in multiple boxes, you can forget about doing that natively in the app or taking advantage of their discounted shipping rates. If you want to get a custom app built, you can forget about getting any support on the API from the gurus because they don't know anything about API. Again, there is no escalation point for customers who have a higher level of needs. Want help from the Shopify Expert community? You can forget about being called and speaking to someone local. Most won't do it, I've tried. If you get a response, the best you'll get is an email that reads something alo

Contras: ng the lines of "I can do this for you." and it's from someone on the other side of the world that has no clue about you, your business, your country or it's customs. I could go on and on but in summary, I am HIGHLY disappointed with the level of support and in 4 years have gone from a loyal, enthusiastic customer to a highly disgruntled customer looking for new options.

Very easy to get started with advanced features for those who need it

Traducir con Google Revisado el 16/10/2018
Brandon M.
Instructional Designer
2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
4/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: For the price of the software, it is hard to complain about anything. It is super easy to set up and manage, tons of usability and plugins for advanced features, great customer service.

Puntos a favor: Shopify is very easy to get started with. It practically holds your hand with simple shops and the plugins make for a robust software that almost anyone can make use of. I use it primarily for selling eLearning courses. Shopify has plugins available for most LMS software. Simply connect the LMS to Shopify with a plugin, input the course identifier, with my LMS it is a string of numbers and letters that is unique to each course, then set the price and start selling. When you sell a course through Shopify, the purchaser automatically gets login information for the LMS and is automatically assigned the course they purchased. Shopify has a couple of options for setting up a shop. The first option, which is the easiest, is to create a storefront within Shopify that is like a website, just for your store. It is very easy to pick a theme and then just type in the information. The storefront through Shopify looks very professional and is worth it if you just need a simple storefront. The second option is the buy button, which I use for my companies website. This way, if you already have a website, you can just use Shopify to generate a code that will give you a button to place on your website. There are other options I rarely use such as generating a code for email which is similar to the buy button but I am sure it would be very useful for those wishing to email out their products. There are so many plugins to sell different ways that there would be too much to post in this review. The customer service is top-notch. They respond quickly and when I needed something, they worked with me until it was resolved. The last customer service need I had took a few tries to get everything going but they kept at it until it was fixed.

Contras: The only con I have is for a lot of the advanced usage, you will need plugins for anything beyond selling simple items, like I said before, this is a pro but it can be a con at the same time. Some of the plugins are simple and free but a lot have an extra cost to either purchase the plugin or a monthly fee to use the plugin. The creators of the plugins do need the pay, that is understandable, but most are out of small businesses', like my company's, budget.

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