¿Qué es Firmwater LMS?

Firmwater LMS es la plataforma para proveedores de capacitación. Vende fácilmente e imparte capacitación a tus clientes. Gestiona todos tus clientes a través de una única interfaz. En solo unos minutos, otórgale a un cliente su propio LMS y dale acceso a la totalidad o parte de tu biblioteca de contenido. Cada cliente tiene su propia marca, configuración, usuarios y biblioteca de contenido. Una interfaz de usuario limpia y simple hace que el LMS sea fácil de usar, lo que reduce los costes de asistencia. Elige Firmware como tu LMS y comienza a hacer crecer tu negocio de aprendizaje en línea hoy.

¿Quién usa Firmwater LMS?

Organizaciones de todos los tamaños del sector de desarrollo, publicación y venta de títulos de aprendizaje en línea. Entre los clientes se incluyen empresas de capacitación comercial y organizaciones certificadoras.

Información sobre Firmwater LMS

Firmwater

Fundada en 2001

Imágenes y vídeos de Firmwater LMS

Vídeo de Firmwater LMS
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Firmwater LMS Software - 1 - miniatura
Firmwater LMS Software - 2 - miniatura
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Firmwater LMS Software - 5 - miniatura

Información sobre Firmwater LMS

Firmwater

Fundada en 2001

Comparar el precio de Firmwater LMS con productos similares

Precio inicial

495,00 US$/mes
No disponible
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Versión gratuita

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Prueba gratis

Prueba gratis
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Firmwater LMS: implementación y asistencia

Asistencia

  • E-mail/Help Desk
  • Preguntas frecuentes/foro
  • Asistencia telefónica
  • Chat

Implementación

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)

Formación

  • En persona
  • En vivo online
  • Documentación

Funciones de Firmwater LMS

  • API
  • Académico/formación
  • Aprendizaje asíncrono
  • Aprendizaje colaborativo
  • Aprendizaje mixto
  • Aprendizaje móvil
  • Aprendizaje sincronizado
  • Autoaprendizaje
  • Autoría de cursos
  • Autoría de cursos integrada
  • Biblioteca de contenidos
  • Certificación y licencias
  • Conformidad con SCORM
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Empresa/negocios
  • Empresas de aprendizaje en línea
  • Encuestas y comentarios
  • Evaluación de habilidades
  • Gestión de aprendizaje
  • Gestión de asignaciones
  • Gestión de comercio electrónico
  • Gestión de contenidos
  • Gestión de cursos
  • Gestión de evaluaciones
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de usuarios
  • Gestión del talento
  • Informes de avance
  • Informes personalizables
  • Integraciones de terceros
  • Libro de calificaciones
  • Ludificación
  • Líneas e itinerarios educativos
  • Métricas de rendimiento
  • Panel de actividades
  • Portal de autoservicio
  • Portal de empleados
  • Portal del alumno
  • Registro único
  • Seguimiento de actividades
  • Seguimiento de certificaciones
  • Seguimiento de competencias
  • Seguimiento de cursos
  • Seguimiento de la conformidad
  • Seguimiento del avance
  • Tests/Evaluaciones
  • Varios idiomas
  • Videoconferencia

Lista completa de Plataformas LMS

  • API
  • Académico/formación
  • Administración de la formación
  • Aprendizaje asíncrono
  • Aprendizaje colaborativo
  • Aprendizaje mixto
  • Aprendizaje móvil
  • Aprendizaje sincronizado
  • Autoaprendizaje
  • Autoría de cursos
  • Autoría de cursos integrada
  • Biblioteca de contenidos
  • Certificación y licencias
  • Clase virtual
  • Conformidad con SCORM
  • Contenido interactivo
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Empresa/negocios
  • Empresas de formación
  • Encuestas y comentarios
  • Evaluación de habilidades
  • Gestión de aprendizaje
  • Gestión de asignaciones
  • Gestión de comercio electrónico
  • Gestión de contactos
  • Gestión de contenidos
  • Gestión de cursos
  • Gestión de evaluaciones
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de registros de entrenamiento
  • Informes de avance
  • Informes personalizables
  • Integraciones de terceros
  • LMS integrado
  • Ludificación
  • Líneas e itinerarios educativos
  • Modelado y simulación
  • Panel de actividades
  • Portal del alumno
  • Recordatorios
  • Registro único
  • Seguimiento de actividades
  • Seguimiento de competencias
  • Seguimiento del avance
  • Tests/Evaluaciones
  • Varios idiomas

Lista completa de Software de gestión de la formación

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Opiniones de Firmwater LMS

Leer las 64 opiniones

Evaluación media

General
4,6
Facilidad de uso
4,4
Atención al cliente
4,9
Funciones
4,4
Relación calidad-precio
4,8

Opiniones por puntuación

5
43
4
19
3
2

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Bradley C.
Bradley C.
LMSW-IPR, CFLE en EE. UU.
Usuario de Linkedin verificado
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Awesome!!!

5 hace 3 años

Comentarios: My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.

Puntos a favor:

The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.

Puntos en contra:

Not a durn thing so far :), super easy and I am learning new things all the time.

Anwyn M.
Creative and Production Coordinator en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great product, stellar customer support

4 hace 2 años

Puntos a favor:

The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support. The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline). It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable

Puntos en contra:

I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.

Respuesta Firmwater

hace 2 años

Anwyn, Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS. Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins). Best, Josie & the Firmwater Team

Navita S.
Digital Client Services Coordinator en Canadá
Recursos Humanos, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent, dependable, user-friendly LMS with unparalleled customer service experience

5 el mes pasado Nuevo

Comentarios: My team sells eLearning courses and a blended certificate program (with a complicated process and setup) to a diverse array of clients from all industries and all sizes (e.g. government, schools, telecommunications, manufacturing, automobile, airlines, technology, food & beverage, cosmetics, retail, etc.). We also have learners, who are not comfortable with technology access, the training. Firmwater's ease of use, fantastic customer service experience, and dependability have allowed us to meet clients' expectations and exceed sales targets. There's not a lot of bells and whistles, but we have experienced this as a positive - its minimalistic design allows you to focus on what you need to know, and everything is clearly labeled. I appreciate that it is not a convoluted system. There are many options for customization, and the Firmwater team is always available and ready to assist with what we need. I've never heard a "no, we cannot help with that". They always have been able to assist with a resolution to any issue that arises. Their exceptionally responsive team goes above and beyond to ensure that my team has what we need to succeed. They are very customer-focused, and with them, I know that as an LMS administrator, I will never be stranded. With a diverse client base that's exponentially growing, Firmwater helps us get the job done and superbly allows us to address requests for customized processes or features on the LMS.

Puntos a favor:

The ease of use and ease of navigation, amazing personalized customer service experience, reliability, and very easy to learn how to navigate. It has been very helpful to create countless client sites (which can be individually branded as necessary), and grant content from our host site to the various client sites depending on the training that has been purchased. The ability to customize the setup of complex programs has been invaluable.

Puntos en contra:

I genuinely don't have anything bad to say about the Firmwater LMS due to the fact that in my experience when there was a "missing" feature or improvement desired, the Firmwater team is responsive and solutions-focused. They want to see you succeed in your business goals.

Respuesta Firmwater

hace 4 semanas

Hi Navita, We can't thank you enough for this amazing review. It's been a pleasure working with you and we're very pleased you've found the LMS helpful in delivering your training content to multiple clients. We try our best to be as customer-focused as possible, so we're happy to hear you have had a great experience with our team. We look forward to our continued partnership! Thanks again, Liam and the Firmwater team

Patrick M.
Client Experience Manager en Canadá
Ha utilizado el software durante: No especificado
Fuente de la reseña

Does the job

3 hace 5 años

Comentarios: The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.

Puntos a favor:

Once I figured out what I needed to get done in it, it is relatively easy to use.

Puntos en contra:

user interface appears outdated and reporting feature is lacking.

Respuesta Firmwater

hace 5 años

We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end. We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.

Lucy K.
Programme Manager en RU
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Intuitive and easy to use

5 hace 9 meses

Comentarios: Excellent in particular the user support, trial period and on boarding, very responsive.

Puntos a favor:

At first site the LMS seems plain in comparison to 'fancier' platforms. But its simplicity is one of the best features, once you see how well it works with importing great looking courses and excellent reporting functions. It is simple and does the job you want it to do.

Puntos en contra:

Terminology is not the clearest - needed some explaining about exactly what was what.

Respuesta Firmwater

hace 9 meses

Hi Lucy, Thank you so much for this kind review. We're happy to see that you have benefited from the simplicity and flexibility of the LMS as well as from the work of our support team. We're working on some updates to our documentation to ensure all terms are as clear as possible. We look forward to continuing our partnership. All the best, Liam and the Firmwater Team