Really Simple Systems CRM
¿Qué es Really Simple Systems CRM?
Really Simple Systems CRM te ayuda a trabajar de manera más inteligente, administrando y rastreando a tus clientes potenciales y clientes de ventas, para que puedas continuar con el crecimiento de tu negocio. Diseñado para organizaciones pequeñas y medianas, este CRM compatible con RGPD es fácil de configurar y fácil de usar. Con ventas, marketing y servicio y asistencia incorporada tendrás todos tus datos en un solo lugar, lo que permitirá la colaboración del equipo, mejores relaciones y el crecimiento de las ventas.
¿Quién usa Really Simple Systems CRM?
Organizaciones B2B pequeñas y medianas
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Opiniones de Really Simple Systems CRM
Álvaro
A pesar del precio, la calidad del software hace que la inversión merezca realmente la pena
Comentarios: En general, me ha parecido una opción magnífica para empresas de todos los tamaños para gestionar las relaciones con sus clientes, automatizar los procesos de ventas y marketing, y mejorar la eficiencia en general de la gestión de los clientes.
Puntos a favor:
Sin duda alguna, las enormes posibilidades de personalización de la herramienta, así como su enorme facilidad de uso
Puntos en contra:
La versión gratuita es quizás excesivamente limitada, se intuye todo su potencial, pero sería interesante poder probar más cosas de la herramienta
Manuel
Bueno
Comentarios: Muy buena y recomendable facilita el trabajo diario
Puntos a favor:
Su capacidad de gestion de contactos y su seguridad
Puntos en contra:
Algun manual de uso para persnas inexpertas
Chris
Cost effective CRM for small business
Comentarios: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Puntos a favor:
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Puntos en contra:
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Respuesta de Really Simple Systems
hace 5 años
Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards
Stuart
Really Simple Systems, should be rebranded Incredibly Powerful Systems
Comentarios: I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all you need to use, but you have the ability to easily and quickly tailor the CRM for your specific needs by adding the optional extras as and when you need them. The support is very good and any issues I have encountered, have been resolved on the same day with either an online support or a call back support. On the higher tiered levels you get more direct support and also tailored extended customisation and design. The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on your own criteria
Puntos a favor:
This CRM is incredibly easy to use with a wealth of support material including video tutorials to get you started. At its basic level it can be comprehensively customised for your/your companies needs. It provides not only a fast and extremely flexible customer database but has the flexibility to include pipeline and sales functions along with automation and cloud storage options which can be added on as needed.
Puntos en contra:
The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to move a number of similar tasks to a set date in the future, as these all have to be done individually. So having the ability to select a number of tasks over numerous customers and set a new task date for them would be a very useful feature.
Stuart
Really Simple Systems Review
Comentarios: Over all quite good, not as good as pipedrive.
Puntos a favor:
Fairly easy to use. The sales management section is not very good for leaving comments and notes. I feel this lets down the whole system.
Puntos en contra:
The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes. Had to get all the same fonts. The sales contacts recording conversations is very weak.
Respuesta de Really Simple Systems
hace 3 semanas
Hi Stuart, Thank you for your review. We would like to invite you to book some time in with our technical support team who can show you how to get the most of our sales management and marketing features. https://calendly.com/reallysimplesystems/45-minute-crm-customer-success-call?month=2023-05 Thanks again Stuart.
