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DrChrono
¿Qué es DrChrono?
DrChrono ofrece un software integrado de gestión de consultas que se puede adaptar para satisfacer las necesidades exclusivas de tu consulta. No importa si tu consulta es pequeña o grande, equípate con el sistema que te permitirá desarrollar la consulta que has soñado. Agiliza tu consulta con una solución 100 % digital que te ofrece verificación de elegibilidad en tiempo real, recordatorios automáticos, gestión de tareas, entrada de datos única, facturación integrada, registro de llegada online y más. Si eres estudiante, visita el área de DrChrono para universidades.
¿Quién usa DrChrono?
DrChrono atiende consultas pequeñas de un solo proveedor y consultas de grandes grupos médicos con múltiples personalizaciones según la especialidad.
¿Tienes dudas sobre DrChrono?
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DrChrono
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Opiniones de DrChrono
Opiniones sobre DrChrono
Comentarios: En conclusión, es un buen software, permite ahorrar tiempo con los pacientes y su interfaz es bastante bonita y amigable.
Puntos a favor:
Tiene una agradable interfaz y su precio está bastante bien para lo que recibes a cambio.
Puntos en contra:
Un problema que he visto es que su función de voz a texto no funciona muy bien.
Respuesta de DrChrono
el año pasado
Thank you so much, Mildre Merecedes, for your review! We are so happy to hear that using DrChrono is saving you time with your patients and that the user interface has been easy to use! We appreciate you being a DrChrono user! - The DrChrono Team
Save thousands in upfront expenses.
Comentarios: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.
Puntos a favor:
They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.
Puntos en contra:
The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.
Alternativas consideradas previamente:
DrChrono is Inconsistent at Best
Comentarios: I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on.
Puntos a favor:
I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is.
Puntos en contra:
The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO.
The Best All in One Medical Billing Software, Saves Time and Money
Comentarios: I love this software it puts all the information i need to code and bill in one place instead of having to use several before.
Puntos a favor:
I like how easy it is to find my ICD10 codes with this software. You can submit the codes right from the software.
Puntos en contra:
Some of the settings are hard to find but once you get it setup it runs smooth and makes billing and coding easy.
Respuesta de DrChrono
hace 2 semanas
Ezra, thank you so much for your review! We are thrilled to hear DrChrono has made your billing easier. We appreciate you being a part of DrChrono! Best, The DrChrono Team
No Customer Support
Comentarios: All DrChrono cares about is the contract and they do not care about their software working or doing what they said and showed it would in the demo. Trying to work with them to get to a solution was unsuccessful. Also, it was very difficult to get ahold of the customer support as well. This has cost me many patients due their software not working, including OnPatient. I will actively show any one that wants to know how they respond to their customers. I have emails with screenshots and closing out tickets without developing a solution.
Puntos a favor:
The salesperson was very good, but was not accurate on what the functionality of DrChrono.
Puntos en contra:
Customer support was absolutely horrific. We had many questions and issues and put in help tickets with screen shots and emails from patients about issues accessing the scheduling function, medical forms, and not being able to checkin online. All of these tickets were marked as resolved even though nothing was resolved despite submitting more tickets for the same issues. All we were told was that it looked fine on there side and there was no problem. After six months of trying to get all of this fixed and functional it was never fixed. The only thing that was consistent is them taking my payment. You will have to sign a contract and we would have had to go to court to get out of the contract that they were on breach of and we determined it was cheaper to pay them then fight it. We paid six months and did not use them and I glad to be rid of them.
Respuesta de DrChrono
hace 4 semanas
Hi Teya, It's disappointing to hear your experience with DrChrono was negative, and we thank you for taking the time to express your concerns. We will be following up with our team to investigate this further. Please let us know if we can be of further assistance. Best, The DrChrono Team
