FastSpring

Por FastSpring

4.5 / 5 23 reseñas
FastSpring

¿Quién utiliza este software?

We power the e-commerce for digital products and services, including SaaS, online video, e-newsletters, games, etc. We do not offer service to clients selling physical products.

Valoración media

23 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4.5 / 5
  • Funciones 4 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Prueba gratis
  • Implementación En la nube, SaaS, web
  • Formación Documentación
  • Asistencia En línea

Datos del proveedor

  • FastSpring
  • http://www.fastspring.com
  • Fundada en 2005

Sobre FastSpring

FastSpring offers an all-in-once e-commerce and fulfillment solution for software, digital downloads, and SaaS. We handle all aspects of purchasing and delivery, including licensing and activation. The FastSpring platform, SpringBoard, is extremely configurable allowing clients to increase revenue per order and conversion rate.

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Funciones de FastSpring

  • Carro de compra
  • Configurador de productos
  • Cuentas de clientes
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Gestión de varias tiendas
  • Marketing por correo electrónico
  • Programa de fidelización
  • Facturación recurrente
  • Gestión de tarjetas de regalo
  • Impresión de recibos
  • Pagos en línea
  • Registro de firma
  • Soporte para tarjetas de débito
  • Transacciones de cheques ACH
  • Transacciones en el punto de venta
  • Carro de compra
  • Comercio móvil
  • Configurador de productos
  • Cuentas de clientes
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Marketing por correo electrónico
  • Programa de fidelización
  • Base de datos de contactos
  • Calculadora de impuestos
  • Facturación de gastos imprevistos
  • Facturación de proyectos
  • Facturación en línea
  • Facturación por horas
  • Facturación recurrente y suscripciones
  • Facturas personalizables
  • Gestión de demandas de pago
  • Pagos en línea
  • Pagos móviles
  • Portal de facturación
  • Procesamiento de pagos
  • Varias divisas
  • Donaciones recurrentes
  • Facturación cíclica de varios periodos
  • Facturación de suscripciones
  • Facturación retrasada
  • Gestión de demandas de pago
  • Gestión de descuentos
  • Historial de facturas
  • Portal de clientes
  • Procesamiento de pagos
  • Varias divisas

Las reseñas más útiles de FastSpring

FastSpring Has Provided Steady Support for my Small Business for More than Eight Years

Traducir con Google Revisado el 8/11/2018
Alex W.
Owner
Edición, Trabajador por cuenta propia
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I sell books that I publish in paperback and ebook versions. For the ebook versions, I use FastSpring to handle sales through my own website. FastSpring has been a very reliable company for this purpose, handling payment processing and downloads. Their customer support operation is outstanding.

Puntos a favor: FastSpring has been completely dependable in providing a way for me to sell ebooks through my website. Once each book is set up as a new product, I rarely have to take any further actions; I can attend to other aspects of my business, secure in the knowledge that FastSpring is taking care of all aspects of sales, including processing payments, taking care of sales taxes in many countries, and handling downloads of the books by the customers.

Contras: When I first started using FastSpring, I found it somewhat tricky to set up a new product. It took me a while to understand how to construct the template for the email message a customer receives after purchasing an ebook. However, FastSpring's support team helped me through that process, and now it is very easy to set up each new product, using a template that has been saved to my account, which provides multiple file downloads so the customer can download the book in three versions (PDF, ePub, and Kindle). The only other problem I sometimes encounter is when a customer contacts me to say they have not received an ebook they paid for. On several occasions, the problem was caused when the customer entered their email address incorrectly. I wish the FastSpring system would somehow verify that the email address is correct when entered.

FastSpring as a commerce solution

Traducir con Google Revisado el 8/11/2018
Craig H.
Internet Marketer
Software informático, Trabajador por cuenta propia
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
5/5
En general
3 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I have been making use of FastSpring for two years now. I will soon launch my second product through them as well. I actually did have another product that I sold through them, however, the product did not meet with their compliance team and I had to remove the second product. This is actually where they impressed me the most... Rather than simply banning my product, which would have killed my site instantly, they told me through their support channel that the product does comply with their acceptable use policies and gave me a week to move it to another commerce provider. At the time I decided to get a merchant account so I can not get into the same situation with another provider and asked for an extension. They were very understanding and extremely helpful in the matter. Their support staff is top notch. It took me more than a month to move to my own merchant account and I was able to do this transparently to my site visitors. They pay out on time (sometimes they actually pay a day or 2 ahead of time), provide extensive reports and to date I have not had a single issue with them. I have been selling online for more than 15 years and to date this is the the best eCommerce platform I have ever used, not to mention trustworthy. If they approve your product, you can be assured that you will have a partner that is trusted by buyers and once integrated with your site, you never have to worry about them as they just work. Highly recommended.

Puntos a favor: The fulfillment aspect of FastSpring is very good, making it virtually impossible for visitors to your site to get your product without first paying.

Contras: Integrating with your site is a bit involved and you will need some technical knowledge to seamlessly integrate it with your site.

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