STX

STX

4.5 / 5 17 reseñas

¿Quién utiliza este software?

Salon, Spa, Med Spa, Gym/Personal trainer, Yoga Studio, Pet Grooming, Veterinary,


Valoración media

17 reseñas
  • 4.5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 3.5 / 5
    Características
  • 3.5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $49.99/mes
  • Versión gratuita
    No
  • Implementación
    Instalado: Mac
    En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • STX Software
  • http://stxsoftware.com/
  • Fundada en 1981

Información sobre este software

Management. Marketing. Point of Sale. Whether it's our incomparable cloud-based system for all devices or our award winning Mac software, STX delivers the most elegant, easiest-to-use tools the industry has to offer. Designed by salon industry professionals, STX offers a full-featured, clutter-free software experience and a seasoned support staff to guide you in the management and growth of your business.


Funciones de STX

  • Booth Rental Management
  • Citas recurrentes
  • Client Profiles
  • Gestión de empleados
  • Gestión de inventarios
  • Gestión de nóminas
  • Programa de fidelización
  • Punto de venta (POS)
  • Varias ubicaciones
  • Gestión de citas
  • Gestión de clientes
  • Gestión de empleados
  • Gestión de inventarios
  • Gestión de membresías
  • Nóminas y comisiones
  • Programa de fidelización
  • Punto de venta (POS)
  • Reserva en línea
  • Conforme con HIPAA
  • Creación de paquetes
  • Fotos antes y después
  • Gestión de citas
  • Gestión de clientes
  • Gestión de inventarios
  • Gestión de tarjetas de regalo

Últimas reseñas disponibles sobre STX

We've used STX since 1990

3/5
En general
5 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Puntos a favor: We've used STX since 1989 or 1990 so I have a great understanding of the software and the company. The software looks great, it's easy to use and the few features that it includes, work great.

Puntos en contra: Attention: 25+ years using STX/SalonTranscripts) If you use STX, your data can NOT be converted easily to another software platform using automation, you'd have to hand enter almost, if not, everything-depending on whom you'd switch to After several conversations w STX, they have many "reasons" why they haven't updated the functionality of the software and give no timeline as to when. IMHO this is a slick looking dinosaur. Below are just a few reasons for my opinion Reports: The reports are cumbersome with multiple data on a single report with no way to choose individual data points to get the information you need and it's lacking in metric flexibility (you get what they think you need), retention report is useless, no reports to track up sells/down sells, no time off tracking... Marketing: Automated client marketing is light (5 or 6 different types of emails) lacks customization (you get what THEY think you need with few options) No automatic remind guests that their products likely need replenishing. No two way texting. No mobile/custom branded app for customers and we have to be on our guests mobile device to stay competitive. Difficult to send out test marketing emails, you have to set up a filter to send one to yourself to see how they look. STX mobile app has few features, lacks functionality when compared to what other salon software companies offer... There isn't space to write everything that this program lacks. Call me if you'd like to know more

Frustrating

4/5
En general
4 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Puntos a favor: Have been using STX for over 10 years. Overall a very good salon software program. Good reports. Booking is easy. Inventory management is also good.

Puntos en contra: To buy a gift card on our website that then goes through STX, clients have to register via an ugly archaic registration page and then wait for a return email mail from STX, then go back to our website to then purchase a gift card or instant certificate. We have lost numerous potential gift card sales because clients cannot buy a gift card without registering all their information first before the purchasing. This initial registration process has stopped people from going any further in the buying process. I've called numerous times over the years to ask STX to change the process so that customers can register at the end of the online gift card sale not BEFORE. When buying anything online these day, the first thing you often see before you purchase anything is an option to 'check out' as a guest or register. Surely, this is a simple fix.