DaySmart Salon

Salon Iris Review

Puntos a favor:

The ability to monitor inventory, keep track of sales, produce marketing plans, personalize client information for record keeping purposes, and control appointment scheduling along with sending reminders all from one single program.

Puntos en contra:

What I liked least about this software was the delay between mobile scheduling and desktop scheduling. The system would also allow for you to overbook when scheduling services for clients.

Overall happy with Daysmart

Comentarios: Overall we have been happy with the software and hope to continue the relationship for a long time.

Puntos a favor:

It is fairly easy to use. It is nice adding promotion codes to apply discounts automatically. Review management is pretty good, still a bit on the fence about it. two-way texting is also very convenient.

Puntos en contra:

While there are a lot of reports, there are some limitations to them as well. When checking out, currently tips are not split and need to be manually done. and when doing so, it does not show the original tip amount. For example, if the tip was $22.50, as soon as you start changing it, the original tip amount is gone and the tech needs to remember what it was and do the math to adjust the tips accordingly. Also, tips can not be adjusted after the transaction is complete without voiding the transaction. No support on weekends has been a little challenging, especially early on in our implementation.

I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is

Comentarios: I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100.

Puntos a favor:

Getting started, free trial, pretty appointment book & lets me change the colors of it. Easy to pop in an appointment. Customizable loyalty program.

Puntos en contra:

Outdated appearance after you get past the appointment booking, Horrible/outdated email marketing (whole thing is crap), a little bit slow in responsiveness, difficult to locate certain features such as the loyalty program, the mobile app & the desktop view are way different, trying to check someone out on your cell phone while accessing or adding the loyalty is crap, really noticed when working with my business coach & my accountant how off the data is for reports. I get 2 different numbers when trying to pin down the avg ticket. Can't pick dates for reports for the products & product sales section. Reports don't offer enough customization such as I don't want old inactive clients to show up in my reports. It messes up my numbers.

DaySmart Salon is great for Salons

Comentarios: I have use DaySmart before it was a DaySmart. I’ve had the software for 11 1/2 years. I bought the software when it was called Salon Iris and DaySmart brought them out.

Puntos a favor:

What I like most about DaySmart Salon is that you can have the app and schedule an appointment anywhere. You can customize any service and the pricing. You can keep up with the clients services, all their formulas and the dates they get them.

Puntos en contra:

The main con that I have about DaySmart is that if the Internet is down at the salon or having a connection issue, you cannot access the software via app!

Fairly happy with DaySmart

Puntos a favor:

Our office likes the ability to use DaySmart on their phones from home as well as at the office so if they need to book time off or schedule something in we can do it remotely, its easy to use and makes check out and rebooking very simple.

Puntos en contra:

Wish there was a way to take customers credit cards and charge them if they no show or late cancel. If there is we have not been able to figure it out. Wish there was a better way to add in specials, deals or promotions.