¿Quién utiliza este software?

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss


Valoración media

14 reseñas
  • 4 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4 / 5
    Atención al cliente
  • 3 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • PatientNow
  • http://www.patientnow.com
  • Fundada en 2004

Información sobre este software

patientNOW is a certified EMR that includes both practice management and patient engagement systems in the same software solution. This all-in-one solution enables the aesthetic medical practice in managing the patient experience while automating follow up and workflow, freeing up staff from manual tasking and enhancing revenue because no one falls through the cracks.


Funciones de PatientNOW

  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gestión de inventario
  • Gift Card Management
  • HIPAA Compliant
  • Package Creation
  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Reacord
  • Progress Tracking
  • Self Management

Últimas reseñas disponibles sobre PatientNOW

Traducción realizada automáticamente. Mostrar la reseña original

Customer service starts off strong and then they are virtually non-existent

1/5
En general
3 / 5
Facilidad de uso
1 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: patient scheduling works great

Puntos en contra: So lets just consider one report (how much botox did I do last year?) Running this report gave me the answer of 6 patients. HA! Maybe 6 an hour! each time I run the report it gives me a different answer. I shut it down and reboot...same problem. This issue is consistent with many reports,but not all of them. Called support multiple times...no answer and no follow up. In patient charting, there is no duel screen available so I have to close the encounter and open labs, look at labs, close, then open encounter.......maddening! I KNOW no EMR is perfect, but this is the least user friendly one I have worked with (my surgery centers and hospitals use other EMR's so I am quite proficient and adaptable). SO I inform them I not longer wish to use PatientNOW, via email. WOW! They responded quickly to THIS, informing me that I have an extended contract and I must continue paying. I didn't even mention their money back guarantee, but I will NOW that I have to get attorneys involved. I could go on and on, but I hope this provides enough insight to keep other physicians from getting involved with this company. If it worked properly, I would certainly not go through the hassle of transferring all this data to a new EHR.

Traducción realizada automáticamente. Mostrar la reseña original

So happy we made the switch!

5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
Relación calidad-precio

Puntos a favor: I love how simple it is to use. Everything about it can be totally configurable to what we need. We were able to drop some of our other partners, like solutionreach and reviewboost because patietnNOW offers that functionality and more integrated right into the system. Obviously, that cost savings alone has been significant. From a support perspective, I am always able to get through on the first try and my issues are resolved and questions explained in a timely and respectful manner.

Puntos en contra: I wish the surgical images were a little newer but we are able to import our own so it wasn't that big of a deal.