PatientNOW

Por PatientNow

4 / 5 45 reseñas
PatientNOW

¿Quién utiliza este software?

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

Valoración media

45 reseñas
  • En general 4 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4 / 5
  • Funciones 3.5 / 5
  • Relación calidad-precio 3.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • PatientNow
  • https://www.patientnow.com
  • Fundada en 2004

Sobre PatientNOW

patientNOW is a certified EMR that includes both practice management and patient engagement systems in the same software solution. This all-in-one solution enables the aesthetic medical practice in managing the patient experience while automating follow up and workflow, freeing up staff from manual tasking and enhancing revenue because no one falls through the cracks.

Funciones de PatientNOW

  • Conforme con HIPAA
  • Gestión de citas
  • Gestión de clínicas
  • Gestión de imágenes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Notas sobre la evolución
  • Planes de tratamiento
  • Portal de los pacientes
  • Programación
  • Facturación de los pacientes
  • Fotos antes y después
  • Gestión de citas
  • Gestión de expedientes de pacientes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Gestión del flujo de pacientes
  • Portal de los pacientes
  • Programación
  • Codificación E/M
  • Con certificación ONC-ATCB
  • Conforme con HIPAA
  • Creación de diagramas
  • Gestión de citas
  • Portal de los pacientes
  • Recetas electrónicas
  • Reconocimiento de escritura
  • Reconocimiento de voz
  • Uso significativo certificado
  • Arrastrar y soltar
  • Citas recurrentes
  • Expedientes de pacientes
  • Facturación
  • Gestión de citas
  • Planificación de instalaciones
  • Portal de autoservicio
  • Programación de llamadas
  • Programación de médicos
  • Programación de pacientes
  • Programación del personal
  • Seguimiento de incomparecencias
  • Varias ubicaciones
  • Conforme con HIPAA
  • Creación de paquetes
  • Fotos antes y después
  • Gestión de citas
  • Gestión de clientes
  • Gestión de inventarios
  • Gestión de tarjetas de regalo
  • Acceso móvil
  • Autogestión
  • Colaboración
  • Formación de los pacientes
  • Gestión de cuidados
  • Historia clínica personal
  • Mensajería
  • Portal de los pacientes
  • Programación de citas
  • Seguimiento del avance
  • Conforme con HIPAA
  • Expedientes de pacientes
  • Facturación de los pacientes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Inscripción de pacientes
  • Portal de los pacientes
  • Programación de médicos
  • Programación de pacientes
  • Recetas electrónicas
  • Varias oficinas
  • Varios médicos
  • Verificación de elegibilidad para el seguro

Las reseñas más útiles de PatientNOW

Patient Now Review

Traducir con Google Revisado el 25/9/2018
Practice Administrator
Entretenimiento, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
5/5
En general
5 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
4 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Everyone is friendly and responsive and ready to help. I would like to see quicker updates.

Puntos a favor: The PatientNow program is an excellent practice management system for a cosmetic practice. There are a few flaws, but I have found the developers and help desk to be really open to feedback. My only wish… quicker solutions.
The program is solid from a marketing prospective, it features a drip marketing component that is correspondent to the patient’s procedure of interest or in the patient’s pathway of their treatment(s) they have selected. This is excellent in terms of focused marketing efforts, and segment marketing. Being able to segment market to those patients interested in a particular service/procedure that they have expressed interest in means higher open rates on emails, more visibility and better patient engagement because you are able to address patient’s concerns specific to their interest.
The program is 95% user friendly and intuitive. It is easy for everyone from the front desk to medical personnel to use. For the most part the program is able to arm administrators and physicians with what they need to have schedules, reports and other business items accurate with a few very minor details I will mention in the “the least liked about the software section”. Speaking to the marketing end, it is amazing to custom emails for each procedure and each step of the process for a procedure as it relates and corresponds with an appointment. Meaning it is great to email patients about their upcoming procedure or appointment automatically.

Contras: As stated in “pros” section of the survey the marketing component “treatment pathways” is dynamic way to communicate with patients without having to remember to follow up or to create emails. Emails can essentially be launched daily to hundreds of different patients for the treatments they are interested in. This again is great! The issue is the program is not HTLM friendly so sending professional branded materials is not an option. You are really forced to piece together emails that looked pieced together or you can type generic emails – not good for a luxury practice or product. Reports are okay, it does take some maneuvering and comparing to have things balanced in terms of commissions, end of day, AR etc. More custom reporting should be available and the response to custom request varies based on their other prioritized projects. Reports are mathematical and should always balance regardless… 1 + 1 is always 2.
Scheduling is easy, but I believe could be easier. Viewing a patient’s schedule history should be the easiest function of the system, it is not. It is not hard, but it is not efficient for the people who have the hardest job in a practice which is the front desk. Inventory is trash in equals trash out - meaning there is too much opportunity for mistakes. This can be an area of too many opportunities for potential loss… the program should have a better on order, received control mechanism. We are still waiting on the cloud version, like an APP

PatientNow is the best practice management Software

Traducir con Google Revisado el 16/10/2018
Gabriele B.
Practice manager
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I have been using PatientNow for several years at this point and in my practice I always strive for improvements. Last year I took on the project to change PatientNow with a different practice management software. I evaluated several platforms including but not limited to Nextech and Remedly. Many promises were made by different companies but at the end, when my practice manager drilled into the softwares to check if this switch would benefit the practice, we quickly realized that PatientNow is the best option for our practice.

Puntos a favor: Very complete software for practice management at a very affordable price. Great customer service, easy to use.

Contras: I wish that they would switch to a native app or a web based version. now we work with a remote desktop connection that at time is a little slow

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